Academic year
2018-19
Is found in:
- International Curriculum, programme stage 2
In other study programme:
-
Bachelor of Applied Information Technology as IT2Business
-
Bachelor of Applied Information Technology as IT2Business
-
Bachelor of Applied Information Technology as IT2Business
-
Bachelor of Applied Information Technology as IT2Business (English taught)
This is a single course unit.
Study load:
3 credits
Weight:
3,00
Total study time: 75,00 hours
Possible deadlines for learning account: 15.03.2019 ()
Organisation of education
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
It is not possible to enrol in this course unit under
- exam contract (to obtain a credit).
- exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: Asselberg Marc
Language course: No
Languages: English
Scheduled for: Semester 2
Objectives
Is able to position the role of ICT in a company and organisation
Is able to explain the gap between business and IT and indicate how this can be bridged
Is able to name the most important processes in the ITIL framework
Is able to explain the concept ‘Service level agreement'
Is able to position the processes incident management, problem management and change management and explain them high level
Is able to name the important business functions and business processes
Is able to explain the terms project and project work and explain the different processes and controls used for project management
Is able to explain the concept and structure of an ERP software and name advantages and disadvantages
Is able to explain different modules in SAP and their mutual relation
Is able to execute a basic process in SAP (order to cash / purchase to pay)
Is able to explain the terms process and business process.
Is able to explain different elements of the BPMN notation and apply them for an easy process.
Is able to explain the functioning of a process model in BPMN.
Contents
The role of ICT in a company.
The gap between ICT and business – how can this gap be bridged?
The ITIL framework
The concept service Level agreement
Processes: incident management, change management, problem management, service management
Most important business processes
What is a project, what are the objectives of project working?
Why work in a project oriented way?
Teamwork in a project
Communication in a process
Overview of different processes and controls in project management"
Positioning, concept and structure of an ERP
Advantages and disadvantages of an ERP
Introduction in SAP
Basic processes in SAP
What is a process / business process?
Introduction in BPMN and process modeling
Order of enrolment
There are no prerequisites for this course.
Prerequisites
Understanding business processes.
Final objectives
The student is able to critically analyze, clearly reproduce and adequately advise complex IT-requirements and questions, tailored to the organization |
Final objectives
Partial competence 1: Able to work team-oriented.(ABC1)
Indicator:
- Able to communicate and work correctly within a team
Partial competence 2: Ability to work project oriented(AC3)
Indicators:
- Interpretation of the project planning and project definitions.
- Understanding the different project steps.
Partial competence 3: Has knowledge and understanding of the general and logistic business processes of integrated software (ERP) (TI10)
Indicators:
- Has insight in the construction and structure of ERP software.
- Has insight in the mutual relationships between the different modules.
Partial competence 4: Has knowledge and understanding of the different processes within an organization. (TI10)
Indicator:
- Identifying different processes within an organization.
Partial competence 5: Understanding the modeling of processes. (TI10)
Indicators:
- Understanding the process of modeling.
- Understanding the modeling techniques
- Able to model a simple process.
- Interpreting a simple process model.
- Understanding the IT2Business alignement issues
Organisation of education
Teaching conversation
Guided (individual) exercises
Study guidance
Individual learning problems may always be communicated to the lecturer who can take remedial action
Evaluation
Evaluation(s) for first exam chance
Moment | Form | % | Remark |
Non-periodic | Other | 50,00 | Assignments |
Periodic | Oral examination | 50,00 | With written preparation
|
Evaluation(s) for re-sit exam
Moment | Form | % | Remark |
Periodic | Oral examination | 50,00 | With written preparation
|
Periodic | Other | 50,00 | Assignments |
Evaluation
First exam session:
- Not-periodical evaluation: 50%
- Periodical evaluation : oral exam: 50%
Second exam session:
Study materials
1. Mandatory books
Mandatory - Author: Roel Grit
- Publisher: Noordhoff
- Edition: 4
- ISBN-nr: 978-90-018-5054-8
Other study materials
- Book project management; 35 Eur
- Use of ERP system: SAP; 20 Euro
- Excursions when opportunity is available: cost of transport and lodging
depending on the location at student’s expense
Study costs
Book Projectmanagement Roel Grit - 35 euro
Use of ERP systeem: SAP ; 20 euro
Study travel and/or extra muros activities: choice between different exhibits or congress . Cost for travel en lodging are on expense of the student.
Key words
ERP, business process, project-management, ICT, e-business