Hogeschool Gent
Geraard de Duivelstraat 5 - 9000 Gent
Tel: 09 243 33 33 - E-mail: info@hogent.be
Website: www.hogent.be
Business Process Management28495/3977/1718/1/06
Study guide

Business Process Management

28495/3977/1718/1/06
Academic year 2017-18
Is found in:
  • International Curriculum, programme stage 2
In other study programme:
  • Bachelor of Business Management as Business Process Management
  • Bachelor of Business Management as Business Process Management
  • Bachelor of Business Management as Business Process Management
This is a single course unit.
Study load: 3 credits
Weight: 3,00
Total study time: 75,00 hours
Possible deadlines for learning account: 01.12.2017 () or 15.03.2018 ()

Organisation of education

Teaching Activities, Learning Activities, Assessment Activities
Lecture12,00 hours
Self-study51,00 hours
Seminar12,00 hours
Supervised independent work
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: Madalijns Rudi
Other teaching staff: Glor Albert
Language course: No
Languages: English
Scheduled for: Semester 1 or Semester 2

Objectives

In this course students learn to deal with processes in a company. Students learn to apply process modelling techniques and to optimize business processes, and reporting. De competences that are gained in this course are crucial competences for the courses 'SCM', 'Business Software', 'Strategy and Quality Management', 'Business project: optimization', 'Stage and BP'.

Contents

  • Basics terms and principles of BPM
  • Basic terms of Performance Manamgement
  • BPMN Modelling techniques
  • BPMN tools
  • Cases

Order of enrolment

There are no prerequisites for this course.

Prerequisites

Level of Attainment Secondary Education Flanders

Final objectives

1. Has knowledge and insight on he basic terms, principles and techniques related to BPM and Process Modelling.

Indicators:

  • Has knowledge and understanding of the different terms and principles in BPM (process, input, output, procedure vs project, …)
  • Has understanding of the basic principles and techniques related modeling of business processes
  • Has elementary understanding of analyzing and optimizing processes and how to implement process changes.
  • Can translate the logic of business rules into a decision table

2. Being able of modeling a simple proces

Indicators:

  • Is able to collect the needed information to model a business proces
  • Is able to document a business process
  • Is able to draw up a BPMN flow
  • Has understanding of how certain BPMN tools and symbols can help at modeling business processes.
  • Can model both a paper based sales process as a digitally optimized sales process

3. Has the skills to execute a task in a detailed way 

Indicators:

  • Can work autonomous
  • Can work detailed
  • Has persistance

4. Has knowledge of performance management and reporting

Indicators:

  • Can define KPI's and link those to business processes
  • Can do reporting based on the Hogent KPI's?

Organisation of education

Interactive lectures: concepts, exercises, cases
Group assignment

Study guidance

Individual study problems may be discussed with the lecturer.

Evaluation

  • First exam opportunity:
    • Non-period bound evaluation: 40% continuous assessment
    • Period bound evaluation: 60% written exam
  • Second exam opportunity:
    • 100% written exam