The aim of this course unit is to prepare students to become professionals who will be able to cooperate in an effective interprofessional way to ensure better quality of care and to ensure that clients, their networks and the community as a whole are adequately supported in the field of education, care and welfare.
Values and ethics (V(V)E)
The student collaborates with other professionals, the client and the client’s social network to obtain a climate of mutual respect and shared values.
V(V)E1: Place interests of patients and populations at center of interprofessional health care
delivery and population health programs and policies, with the goal of promoting
health and health equity across the life span.
V(V)E4: Work in cooperation with those who receive care, those who provide care, and others
who contribute to or support the delivery of prevention and health services and
V(V)E6: Demonstrate high standards of ethical conduct and quality of care in contributions to
team-based care and is able to manage ethical dilemmas specific to interprofessional patient/ population centered
Interprofessional communication (COM)
The student communicates with other professionals, the client and the client’s social network in a responsive and in a responsible way in order to increase the effectiveness of the team and to ameliorate the health and treatment of the disease.
COM 1: Choose effective communication tools and techniques, including information systems and communication technologies, to facilitate discussions and interactions that enhance team function.
COM 2: Express one’s knowledge and opinions to team members involved in patient care and population health improvement with confidence, clarity, and respect, working to ensure common understanding of information, treatment, care decisions, and population health programs and policies.
COM 3: Communicate information with patients, families, community members, and health team members in a form that is understandable, avoiding discipline-specific terminology when possible.
COM 4: Listen actively, and encourage ideas and opinions of other team members.
COM 5: Give timely, sensitive, instructive feedback to others about their performance on the team, responding respectfully as a team member to feedback from others.
COM 6: Use respectful language appropriate for a given difficult situation, crucial conversation, or conflict.
COM 7: Recognize how one’s uniqueness (experience level, expertise, culture, power, and hierarchy within the health team) contributes to effective communication, conflict resolution, and positive interprofessional working relationships).
Roles and responsibilities (ROL)
The student uses the knowledge about his own role and the role of other professionals to get an insight in the complexity of needs of the client and the client population
ROL 1: Communicate one’s roles and responsibilities clearly to patients, families, community members, and other professionals.
ROL 2: Recognize one’s limitations in skills, knowledge, and abilities.
ROL 3: Use unique and complementary abilities of all members of the team to optimize health
and patient care.
ROL 4: Engage diverse professionals who complement one’s own professional expertise, as well as associated resources, to develop strategies to meet specific health and healthcare needs of patients and populations.
ROL 7: Communicate with team members with the aim to clarify each member’s responsibility in executing components of a treatment plan or public health intervention and also to define each team member’s specific role during interprofessional meetings.
Rol 8: Forge interdependent relationships with other professions within and outside of the
health system to improve care and advance learning.
Teams and working in teams (TEAMS)
The student applies relational skills and principles of team dynamics with the aim to succeed, starting from different team roles, to realize person-centered care and support in a safe, timely efficient and effective way.
TEAM 1: Describe the process of team development and the roles and practices of effective teams.
TEAM 2: Develop consensus on the ethical principles to guide all aspects of team work.
TEAM 3: Engage health and other professionals in shared patient-centered and population focused problem-solving.
TEAM 4: Integrate the knowledge and experience of health and other professions to inform health and care decisions, while respecting patient and community values and priorities/preferences for care.
TEAM 5: Apply leadership practices that support collaborative practice and team effectiveness.
TEAM 6: Engage self and others to constructively manage disagreements about values, roles, goals, and actions that arise among health and other professionals and with patients, families, and community members.
TEAM 8: Use available evidence to inform effective teamwork and team-based practices.
TEAM 9: Perform effectively on teams and in different team roles in a variety of settings.