University College Ghent
Geraard de Duivelstraat 5 - 9000 Ghent - Belgium
Phone: 09 243 33 33 - E-mail:
Business Process Management (English language)34183/4701/2122/1/19
Study guide

Business Process Management (English language)

Academic year 2021-22
Is found in:
  • International Curriculum Business, Retail and Languages, programme stage 2
This is a single course unit.
Study load: 3 credits
Weight: 3,00
Total study time: 75,00 hours
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: Van Lent Wim
Other teaching staff: Luyssen Marijke
Languages: English
Scheduled for: Semester 1 or Semester 2

Final objectives

can analyse and optimise SME management issues and processes from a management helicopter view


Can explain the basic concepts, principles and techniques of Business process management and Business process modeling
Can analyze business processes (strategic, purchase, sales, logistics, financial management, HR, legal, ...) and see, document and model them in their context.


Basic concepts and principles of Business process management.
Basic concepts of performance management.
BPMN modeling techniques.
BPMN tools.
BPM improvement tools.

Organisation of education

Contactonderwijs24,00 hours

Teaching methods

  • Learning dialogue
  • Practice session
  • Assignment

Study guidance

Individual learning problems can always be reported to the lecturer and will be remedied.
Formative feedback


Evaluation(s) for first exam chance
Inside Regular exam scheduleWritten examination60,00
Outside exam schedulePaper40,00
Evaluation(s) for re-sit exam
Inside Regular exam scheduleWritten examination100,00
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.

Other study materials

Course material will be made available online (Chamilo)


Final terms secondary school in Flanders
Possible deadlines for learning account: 01.12.2021 () or 15.03.2022 ()