Hogeschool Gent
Geraard de Duivelstraat 5 - 9000 Gent
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Website: www.hogent.be
Professional Communication in German II34254/4421/2021/1/85
Study guide

Professional Communication in German II

Academic year 2020-21
Is found in:
  • Bachelor of Office Management, programme stage 2
    Choice option within specialisation:
    • German within Business Translation and Interpreting
This is a single course unit.
Study load: 3 credits
Weight: 3,00
Total study time: 75,00 hours
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: Declercq Marjan
Languages: German
Scheduled for: Semester 1

Final objectives

As an ambassador of the company or organization, and a connector in the company or organization, communicate in a service-oriented and creative manner in an intercultural, international and multidisciplinary context in Dutch, French, English and either German or Spanish (to be selected) with internal and external stakeholders with various profiles. (Dutch: CEFR level C2 / English: receptive skills CEFR level C1, productive skills level B2 / French: receptive skills CEFR level C1, productive skills level B2 / German or Spanish: CEFR level B1)


  • Choice of language: German or Spanish
    The targeted deployment of productive and receptive language skills in function of accomodating and telephoning in a general and professional context in German at CEFR level A2.
  • Telephoning fluently and professionally in German.
  • Accomodating a person in a service-minded way in German.
  • processing and displaying written and oral information in a business-like setting, with attention to correct language structures.


  • In function of accomodation and telephoning:
    skills: reading, listening, speaking, writing, interaction in a corporate and professional context
    with attention to: grammar, vocabulary, style and spelling
  • Simple, common telephone conversations, including transfer calls, minuting the essence and reporting about it (oral and written)
  • Reception: filtering, identifying, transfering, making appointments, cancelling appointments, giving tours
  • Understanding and displaying simple oral and written messages in a business context
    Correctly applying language structures

Organisation of education

Contactonderwijs24,00 hours

Teaching methods

  • Learning dialogue
  • Practice session
    Additional information: in language lab


Evaluation(s) for first exam chance
Inside Regular exam scheduleWritten examination25,00
Inside Regular exam scheduleOral examination20,00
Outside exam scheduleSkills test25,00written
Outside exam scheduleSkills test20,00oral
Outside exam scheduleObservation of performance of the student10,00
Evaluation(s) for re-sit exam
Inside Regular exam scheduleWritten examination50,00
Inside Regular exam scheduleOral examination50,00
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.

Study materials

1. Mandatory books
  • Author: Axel Hering, Magdalena Matussek
  • Publisher: Hueber Verlag
  • Edition: 2016
  • ISBN-nr: 978-31-915-1587-4
  • Author: Lodder, H.G.
  • Publisher: Bussum: Coutinho
  • Edition: 2012
  • ISBN-nr: 978-90-628-3306-1
  • Author: Tschirner, E.
  • Publisher: Amsterdam/Antwerpen: intertaaL
  • Edition: 2016
  • ISBN-nr: 978-94-603-0016-5
Possible deadlines for learning account: 01.12.2020 ()