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Organizational Culture and Intercultural Communication in French and English (CEFR B1)34509/4114/1819/1/57
Study guide

Organizational Culture and Intercultural Communication in French and English (CEFR B1)

34509/4114/1819/1/57
Academic year 2018-19
Is found in:
  • International Curriculum, programme stage 1
This is a single course unit.
Study load: 4 credits
Weight: 4,00
Total study time: 100,00 hours
Possible deadlines for learning account: 15.03.2019 ()

Organisation of education

Teaching Activities, Learning Activities, Assessment Activities
Lecture6,00 hours
Self-study64,00 hours
Seminar30,00 hours
Supervised independent work
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Special admission is required to enrol in this course unit under credit contract.
Co-ordinator: Bogaert Sabine
Other teaching staff: Ergünes Burcu, Mestdagh Barbara, Smet Jolien
Language course: Yes, multiple languages
Languages: English, French, Multilingual
Scheduled for: Semester 2

Objectives

  • Use the productive and receptive language skills purposefully in function of professional presentations in French at the CEFR B1 level.
  • Use the productive and receptive language skills purposefully in function of professional presenations in English at the CEFR B1 level.
  • Apply the basic principles of (corporate) communication in French.
  • Apply the basic principles of (corporate) communication in English.
  • Use software for giving presentations autonomously, with an eye for initiative and creativity.
  • As an ambassador, present the care organisation or service in French.
  • As an ambassador, present the care organisation or service in English.
  • Create a professional, informative presentation on the mission, vision and the strategic policy of the company/organisation, based on the specific input of the manager.
  • Answer questions on the mission, vision and strategy autonomously as the first representative of the manager.
  • Have insight in the specific characteristics of diverse cultures, ethnic groups and nationalities.
  • As an intercultural mediator, have attention for the specific needs of the diverse cultures, ethnic groups and nationalities and react correctly to these needs.
  • Recognise the international character of a professional situation and the opportunities and threats in international contacts, contracts, regulations and strategies.
  • Describe the relation between the organisational culture on the one hand and the international environment, cultures and habits on the other.

Contents

  • In function of professional presentations:
    • Language skills: reading, listening, speaking, writing, interaction in a care context and professional context
    • With attention for: grammar, vocabulary, style, spelling
    • Grammar: l'article, les pronoms relatifs, la mise en relief, les prépositions, les démonstratifs et possessifs
  • In function of professional presentations:
    • Language skills: reading, listening, speaking, writing, interaction in a care context and professional context
    • With attention for: grammar, vocabulary, style, spelling
    •  Extra attention for: emphasis, structure, describing graphs, comparison
  • Principles of communication: language register, presentation techniques, fear of speaking
    • Principles of professional presentations, ambassador, organisational culture
    • Vocabulary acquired through self-study
    • Vocabulary:  l'organisation, abréviations, les effectifs (organigramme, responsabilités, visite guidée, services hospitaliers, spécialités médicales, culture)
  • Principles of communication: language register, presentation techniques, fear of speaking
    • Principles of professional presentations, ambassador, organisational culture
  • Software for presentations: for example powerpoint, prezi, including multimedia (moving image, stills, integrate sound in presentation)
    • Build up the presentation contentwise
    • Use software for presentations autonomously, with an eye for initiative and creativity
  • Principles of professional presentations, ambassador, culture of the care organisation
    • Vocabulary acquired through self-study
  • Mission, vision, strategic plan, goals (translation of mission and vision)
  • Mission, vision, strategic plan, goals (translation of mission and vision)
  • Interculturality (intercultural communication styles and management styles), diversity in general, respect...
    • Cultures, ethnic groups, nationalities, values
  • Interculturality (intercultural communication styles and management styles), diversity in general, respect...
    • Cultures, ethnic groups, nationalities, values
  • International ethical questions
    • Rules of play in international collaboration
  • International aspects of organisational culture

Order of enrolment

There are no prerequisites for this course.

Final objectives

As an ambassador of the health care organization, and a connector in the health care organization, communicate in a service-oriented and medically correct manner in an intercultural, international and multidisciplinary context in Dutch, French and English with internal and external stakeholders with various profiles. (Dutch: CEFR level C2 / English: receptive skills CEFR level C1, productive skills level B2 / French: receptive skills CEFR level C1, productive skills level B2)
Based on the strategic policy and the principles of quality management, design and optimize care processes and administrative processes
In an intercultural, international and multidisciplinary context, network and collaborate with internal and external stakeholders with various profiles, with an optimal alignment between one's own talents and those of others

Teaching methods

  • Learning dialogue
  • Practice session
  • Other
    Additional information: Self-study (vocabulary)

Evaluation

Evaluation(s) for first exam chance
MomentForm%Remark
Non-periodicPresentation20,00During Assessment Days
PeriodicPresentation40,00Oral presentation
PeriodicWritten examination40,00
Evaluation(s) for re-sit exam
MomentForm%Remark
PeriodicPresentation60,00Oral presentation
PeriodicWritten examination40,00

Study materials

1. Mandatory books
Mandatory
  • Author: explio - team
  • Edition: 2016
  • ISBN-nr: 978-10-901-4236-8
Mandatory
  • Author: Isabelle Werbrouck
  • Edition: recente editie
  • ISBN-nr: 978-94-629-2706-3
Mandatory
  • Author: Marie-Hélène Morsel, Claude Richou, Christiane Descotes-Genon
  • Publisher: PUG
  • Edition: 4
  • ISBN-nr: 978-27-061-2982-7
Mandatory
  • Author: Marion Grussendorf
  • Publisher: Oxford University Press
  • ISBN-nr: 978-01-945-7936-0